Quality Assurance Specialist (LMHP/LPC Preferred)

Job Summary

We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will play a crucial role in ensuring the highest standards of quality in our services and programs. This position involves monitoring, evaluating, and improving the quality of care provided to clients, with a strong focus on behavioral health and crisis management. The Quality Assurance Specialist will work collaboratively with clinical staff to implement best practices and ensure DMAS & DBHDS compliance with relevant regulations.

Duties

• Conduct regular audits and evaluations of PROGRESS NOTES to ensure adherence to established quality standards.
• Access our charting system to ensure employees are properly utilizing it.
• Develop and implement quality assurance protocols that align with organizational goals.
• Collaborate with clinical teams to identify areas for improvement in service delivery, particularly in applied behavior analysis, crisis intervention, and behavior management.
• Provide training and support to staff on quality assurance processes and behavioral health best practices.
• Prepare detailed reports on quality assurance findings and present recommendations for improvements.

Requirements

• Bachelor's degree in a relevant field such as psychology, social work, or behavioral health; advanced degree preferred.
• Strong knowledge of applied behavior analysis and crisis management techniques.
• Experience in behavioral health settings, particularly with PTSD care and crisis intervention.
• Excellent analytical skills with the ability to conduct research effectively.
• Strong communication skills for effective collaboration with clinical staff and stakeholders.
• Familiarity with behavior management strategies and their application in clinical settings.
• Ability to work independently as well as part of a team focused on quality improvement initiatives.

Job Types: Part-time, Contract

Pay: $1,000.00 per month

Benefits:

• Flexible schedule

People with a criminal record are encouraged to apply

License/Certification:

• LPC, LPC-R, LMHP, LMHP-R (Required)

Work Location: Hybrid remote in Norfolk, VA 23502