Program Manager – LMFT, LCSW, LPCC

Join Sierra Mental Wellness Group – Make a Difference Every Day!

Are you passionate about supporting your community and saving lives?

At Sierra Mental Wellness Group, you'll be part of a dedicated team that provides immediate, compassionate behavioral health support across California. If you're looking for a career where your work truly matters, we want to meet you!

Why Work with Us?

At Sierra Mental Wellness Group, we're committed to saving lives by providing accessible behavioral health care. Our vision is a world where no one feels alone or hopeless. Every day, our team ensures immediate access to crisis intervention, life-changing resources, and seamless mental health services, empowering individuals to find hope, healing, and a path forward.

We believe everyone deserves help and hope. Our purpose is simple and vital: to save lives and support our communities with compassion and expertise.

Position Overview

Agency-Wide Program Manager

Assigned a primary work location at an SMWG program site or headquarters office, with flexibility for remote work based on agency and program needs.

About the Role

The Agency-Wide Program Manager provides leadership and oversight across all SMWG program lines, including Mobile Crisis Teams, Hospital Crisis Teams and outpatient services throughout California. All program supervisors report directly to this position. The role is responsible for managing program leadership, coordinating county partnerships, ensuring legal and clinical compliance, and strengthening service delivery agency-wide. The ideal candidate is a licensed mental health professional with experience in crisis services, management of supervisors, and interagency collaboration.

Key Responsibilities

• Provide direct supervision to all program supervisors across every county and program line, including crisis, outpatient, and peer services
• Conduct quarterly in-person site visits to each program location, ensuring every county and program line receives consistent leadership presence
• Coordinate program operations with county behavioral health departments, hospitals, law enforcement, and community partners
• Audit clinical documentation and EHR systems (SmartCare, Avatar, and other county platforms) across all program lines for quality assurance and staff training
• Ensure program supervisors serve as the primary reviewers and co-signers of clinical documentation, providing backup co-signature coverage as needed
• Participate in the after-hours on-call consultation rotation, typically one week per month, to support frontline crisis teams in all counties
• Lead agency-wide program meetings and represent SMWG at county-level forums, contract meetings, and hearings
• Monitor facilities, infrastructure, training needs, and performance metrics across all programs

Qualifications

• Master's degree in Social Work, Marriage Family Therapy, Counseling, Psychology, or a related field
• Active California license (LCSW, LMFT, or LPCC) in good standing
• Minimum 3 years of experience in crisis intervention or behavioral health services
• Minimum 3 years of staff supervision and leadership experience; supervision of supervisors or managers preferred
• Experience across multiple counties or multiple program types preferred
• Familiarity with Medi-Cal documentation, LPS law, CalAIM/BHSA, and EHR systems (SmartCare, Avatar preferred)
• Strong communication, problem-solving, and organizational skills
• Valid California driver's license and ability to travel to program sites

What We Offer

• Scheduling: Assigned a primary work location at an SMWG program site or headquarters office, with flexibility for remote work based on agency and program needs, quarterly site visits to each program location (approximately monthly travel overall), after-hours on-call rotation of roughly one week per month, occasional evening and weekend responsibilities
• Full-time, salaried exempt employees are eligible for discretionary paid time off in accordance with SMWG’s Discretionary PTO Policy.
• Comprehensive benefits for your health and future: Medical, dental, vision, employer-paid life insurance, 403(b) retirement savings plan, LTD, EAP, and more
• Additional voluntary benefits, including pet insurance, for eligible employees

Ready to make a real difference?

If you're driven by purpose, thrive in a team environment, and want your work to have a lasting impact, Sierra Mental Wellness Group is the place for you!

Apply today and help us create a world where no one feels alone or hopeless.

Equal Opportunity Employer Statement

Job Type: Full-time

Pay: $120,000.00 – $125,000.00 per year

Benefits

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Location: Assigned a primary work location at an SMWG program site or headquarters office, with flexibility for remote work based on agency and program needs. Quarterly travel to program sites throughout CA.

Equal Opportunity Employer Statement

Sierra Mental Wellness Group is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We provide a welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and customers. Sierra Mental Wellness Group prohibits discrimination and harassment on the basis of race, color, religion, sex, national origin, disability, age, genetic information, or any other protected characteristic as established by law. We actively promote diversity and inclusion in all aspects of our operations to foster an open, supportive, and equitable workplace.

Job Type: Full-time

Pay: $120,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person